METRO : Hentian Pudu Raya dibuka 16 April, Terminal Bas Bukit Jalil dikekalkan sementara (perenggan ke-8)
dan lain lain masalah..
There were no lifts to help senior citizens or the blind who found it difficult to climb the escalators.
There were not many monitors displaying bus schedules and more should be placed at strategic locations.
The terminal lacked services for the disabled.
No ATM machines.
Several bus drivers and operators were also confused about the new depot system that requires buses to be parked at the bus hub in Jalan Hang Tuah before clearance is given for them to enter the bus terminal.
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